Effective Date: 11-Jun-2025
At Worker99 Ltd “Worker99 “we your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website https://worker99.com, mobile applications, and related services (collectively, the “Services”).
By accessing or using our Services, you consent to the collection and use of your information as described in this Privacy Policy.
1. Information We Collect
a. Information You Provide
- Account Information: Name, email address, password, phone number, user type (freelancer or client), profile photo.
- Payment Information: Billing address, bank details, PayPal or other payment provider information.
- Job & Project Data: Job postings, proposals, chat messages, attachments, contracts, and reviews.
- Support Interactions: Records of communications with our support team.
b. Automatically Collected Data
- Usage Data: Pages visited, clicks, time spent, referral sources.
- Device & Log Data: IP address, browser type, operating system, access times, device identifiers.
- Cookies and Tracking Technologies: Used to enhance user experience and track behavior across our Services. You may disable cookies in your browser settings, but some features may not work as intended.
2. How We Use Your Information
We use your information to:
- Provide, manage, and improve the Services
- Match clients with freelancers
- Process payments and manage transactions
- Communicate important updates and marketing messages (if you opt-in)
- Detect and prevent fraud and security issues
- Comply with legal obligations
3. How We Share Your Information
We do not sell your personal data. We may share information in the following cases:
- With Service Providers: Hosting, payment processing, email delivery, analytics, and other operational services.
- Between Users: Clients and freelancers may view limited profile data and work-related information to facilitate collaboration.
- Legal Obligations: When required by law or to protect rights, safety, and property.
- Business Transfers: In the case of a merger, acquisition, or sale of company assets.
4. Your Rights & Choices
Depending on your location, you may have the following rights:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict certain processing activities
- Withdraw consent at any time (for example, to unsubscribe from marketing)
- Data portability (receive your information in a commonly used format)
To exercise any of these rights, contact us at privacy@worker99.com.
5. Data Security
We take data security seriously and use industry-standard measures to protect your information, including encryption, firewalls, and secure access controls. However, no online platform is 100% secure. You are responsible for keeping your login credentials confidential.
6. International Transfers
Worker99 is based in the United Kingdom, and your data may be transferred to and processed in other countries where our partners or service providers are located. We ensure appropriate safeguards are in place in accordance with GDPR and other applicable laws.
7. Children’s Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data, we will take steps to delete such information.
8. Third-Party Links
Our Services may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites. Please review their policies before submitting any personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you via email or through our Services. Your continued use of the Services after such updates constitutes acceptance of the new policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact:
Worker99 Ltd
Email: privacy@worker99.com